/* Fortress Continuity Group — Asistente virtual (FAQ) */
#fcg-a-btn {
    position: fixed; right: 22px; bottom: 22px; z-index: 9998;
    width: 60px; height: 60px; border-radius: 50%;
    background: #0B1E36; border: 2px solid #00BCD4;
    display: flex; align-items: center; justify-content: center;
    cursor: pointer; box-shadow: 0 6px 20px rgba(11,30,54,.35);
    transition: transform .15s ease;
}
#fcg-a-btn:hover { transform: scale(1.06); }
#fcg-a-btn svg { width: 28px; height: 28px; fill: #00BCD4; }
#fcg-a-btn .fcg-a-dot {
    position: absolute; top: 2px; right: 2px; width: 12px; height: 12px;
    border-radius: 50%; background: #00BCD4; border: 2px solid #0B1E36;
}
#fcg-a-panel {
    position: fixed; right: 22px; bottom: 94px; z-index: 9999;
    width: 378px; max-width: calc(100vw - 32px);
    height: 520px; max-height: calc(100vh - 130px);
    background: #fff; border-radius: 14px; overflow: hidden;
    box-shadow: 0 12px 40px rgba(11,30,54,.35);
    display: none; flex-direction: column;
    font-family: 'Inter', system-ui, sans-serif;
}
#fcg-a-panel.open { display: flex; }
.fcg-a-header {
    background: #0B1E36; color: #fff; padding: 14px 16px;
    display: flex; align-items: center; gap: 10px;
}
.fcg-a-header .fcg-a-avatar {
    width: 34px; height: 34px; border-radius: 50%;
    background: #00BCD4; color: #0B1E36; font-weight: 700;
    display: flex; align-items: center; justify-content: center; font-size: 15px;
}
.fcg-a-header .fcg-a-title { flex: 1; }
.fcg-a-header .fcg-a-title strong { display: block; font-size: 14px; }
.fcg-a-header .fcg-a-title span { font-size: 11px; opacity: .75; }
.fcg-a-close {
    background: none; border: none; color: #fff; font-size: 20px;
    cursor: pointer; line-height: 1; padding: 4px;
}
#fcg-a-msgs {
    flex: 1; overflow-y: auto; padding: 14px;
    display: flex; flex-direction: column; gap: 10px; background: #f4f7fa;
}
.fcg-a-msg {
    max-width: 85%; padding: 10px 13px; border-radius: 12px;
    font-size: 13.5px; line-height: 1.5; white-space: pre-line;
}
.fcg-a-msg.bot { background: #fff; color: #1c2b3a; align-self: flex-start;
    border: 1px solid #e2e8f0; border-bottom-left-radius: 3px; }
.fcg-a-msg.user { background: #00BCD4; color: #06222b; align-self: flex-end;
    border-bottom-right-radius: 3px; font-weight: 500; }
.fcg-a-msg a { color: #0B1E36; font-weight: 600; }
.fcg-a-chips { display: flex; flex-wrap: wrap; gap: 6px; padding: 8px 14px 2px; background: #f4f7fa; }
.fcg-a-chip {
    background: #fff; border: 1px solid #00BCD4; color: #0B1E36;
    border-radius: 20px; padding: 6px 12px; font-size: 12px; cursor: pointer;
}
.fcg-a-chip:hover { background: #e6f9fc; }
.fcg-a-inputrow { display: flex; gap: 8px; padding: 12px 14px; background: #fff;
    border-top: 1px solid #e2e8f0; }
#fcg-a-input {
    flex: 1; border: 1px solid #cbd5e1; border-radius: 20px;
    padding: 9px 14px; font-size: 13px; outline: none; font-family: inherit;
}
#fcg-a-input:focus { border-color: #00BCD4; }
#fcg-a-send {
    background: #0B1E36; color: #fff; border: none; border-radius: 50%;
    width: 38px; height: 38px; cursor: pointer; font-size: 15px; flex-shrink: 0;
}
#fcg-a-send:hover { background: #14305a; }
@media (max-width: 480px) {
    #fcg-a-btn { right: 14px; bottom: 14px; }
    #fcg-a-panel { right: 8px; bottom: 86px; }
}